To help you better understand our process, please review the timeline below:
Within 0–2 Hours After Placing Your Order
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Free cancellation
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Free changes to order details
From 2–12 Hours After Placing Your Order
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Cancellation: $5 USD per item
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Change size/variant: $5 USD per item (not applicable to certain products)
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Change shipping address: Free (may not apply to some products)
After 12 Hours
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Cancellation: Not available
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Change size/variant: $5 USD per item (only possible before the order has been shipped)
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Change shipping address: Free (only before shipment and depending on product eligibility). We may contact the carrier if necessary.
Note: Any applicable fees do not include price differences if the new item has a different cost.
Important Information
Tokfun operates on a print-on-demand model. We do not keep inventory. Once production begins, the item cannot be reused or resold. For this reason, modifications may be limited after a certain time frame.
You may cancel or modify your order free of charge within 2 hours of placing it. After that period, fees may apply. Once your order has been shipped, changes or cancellations will no longer be possible.
For assistance, please contact support@gettokfun.com and include your order number along with detailed information about your request.